Shipping Policy

We are committed to delivering your order safely and on time. Please read the following details about our shipping process.

Processing Time

• Orders are processed within 2–5 business days after payment confirmation.

• During holidays or high-demand periods, processing may take longer.

Shipping Time & Methods

• Standard international shipping: 10–25 business days, depending on your location.

• Expedited shipping may be available at checkout (if applicable).

• Delays caused by customs, weather, or carrier issues are beyond our control.

Tracking Orders

• All orders come with a tracking number, which will be sent to your email once shipped.

• Tracking updates may take 2–5 business days to appear after dispatch.

Customs & Import Duties

• Buyers are responsible for any customs fees, import duties, or local taxes required by their country.

• We cannot mark packages as "gifts" or undervalue them to avoid customs charges.

Lost, Stolen, or Damaged Packages

• If your order is lost or arrives damaged, please contact kraosblades@gmail.com immediately.

• For damaged items, provide photos as proof. We will assist with a replacement or refund depending on the case.

• Kraos Blades is not responsible for stolen packages once marked as delivered by the carrier.

Incorrect Address

• Customers are responsible for providing the correct shipping address.

• If an order is returned due to an incorrect address, additional shipping charges may apply.